Web-mail and IM are becoming increasingly important to legal and regulatory investigations. According to the AMA/ePolicy Institute, roughly 21% of employers have had an employee e-mail or Instant Message subpoenaed. That’s over twice as many instances as reported in 2001 (9%). Yet only 6% retain and archive business record IM and just 35% say they have e-mail record retention policies in place.
Not only does Panoptech™ provide you with the means of implementing a thorough and compliant web-mail and IM retention policy, it gives you the necessary tools to monitor and administer it. In addition, it helps you protect internal data from unauthorized transmission.
Panoptech™ monitors most common IM formats, such as Yahoo!, MSN, AOL, IRC and ICQ.